Privacy Policy

1. Who we are

This website is operated by Mudan AD Ltd, trading as Mudan Architectural Design. Registered in England and Wales, company number 13548753.

Registered office: DNS House, 382 Kenton Road, Harrow, Middlesex HA3 8DP.

For the purposes of UK data protection law, Mudan AD Ltd is the data controller for personal data collected through this website.

Questions about this policy: [email protected]

2. What data we collect

We collect personal data when you use the contact form on this website. This includes your name, email address, phone number (if provided), property address (if provided), project type, and any other information you include in your message.

We do not collect sensitive personal data as defined under UK GDPR.

3. How we use your data

We use the personal data you provide solely to respond to your enquiry, provide information about our services, arrange a free consultation if requested, and manage our ongoing relationship with you as a client.

We will not use your data for marketing purposes without your explicit consent, and we will not sell or share your data with third parties for their own marketing purposes.

4. Legal basis for processing

We process your personal data on the following legal bases under UK GDPR: legitimate interests (to respond to your enquiry); contract (where you become a client); and legal obligation (where we are required to retain records by law).

5. How long we keep your data

We retain enquiry data for up to 2 years from your last contact with us, unless you become a client, in which case we retain your data for 7 years from the end of our engagement (in line with our legal and professional obligations).

You may request deletion of your data at any time (see section 8 below).

6. Who we share your data with

We do not sell your personal data. We may share it with our inbox and messaging provider (to receive and manage your enquiry securely); our structural engineer (where you become a client and structural coordination is required, with your knowledge); London Party Wall Surveyors (our sister practice, only where you have asked us to refer a party wall matter); and the local planning authority and Building Control (planning applications and drawings are published on the council's public planning register as a matter of law).

All third parties we work with are required to handle your data in accordance with UK GDPR.

7. Cookies and analytics

This website may use cookies to improve your experience. Where we use analytics tools, we do so only with your consent, which you can manage via the cookie notice on this site. We do not use cookies to track you across other websites or for advertising purposes.

8. Your rights

Under UK GDPR you have the right to access, rectify, erase, restrict, or port your personal data, and to object to processing based on legitimate interests.

To exercise any of these rights, contact us at [email protected]. We will respond within one month.

9. Complaints

If you are unhappy with how we have handled your data, you may lodge a complaint with the Information Commissioner's Office (ICO): ico.org.uk — 0303 123 1113.

10. Changes to this policy

We may update this privacy policy from time to time. The date at the top of this page shows when it was last revised.